Order Delivery
Mayoh delivers internationally. We’re constantly striving to improve your experience, and are working on introducing more delivery methods across our channels. Kindly continue checking back for any updates. Deliveries take place between 2 to 3 working days inside Riyadh. Orders from other cities inside KSA will take 3 to 4 working days.
- Orders placed outside of our working hours (Sunday to Thursday 11 am-6 pm), after the cut-off time, on Fridays, and/or on any KSA public holidays, will be deemed placed on the first KSA working day following the order’s submission. Delivery timelines are estimates, order delivery may face delays during promotional activity, sale season and public holidays. We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery. Costs are subject to customs clearance.
- Deliveries for Saudi Arabia and the rest of the world are handled by Naqel and DHL, respectively. Consult each carrier’s respective policy for more information.
General Delivery Conditions:
Although we are strongly committed to delivering in the timelines estimated in our order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from order confirmation. However, if we have not delivered your order within 10 days of order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.
Orders are delivered daily excluding Fridays and KSA public holidays. It is your duty to ensure appropriate access for deliveries, including in particular but without limitation on Fridays. Please note the courier will make up to four phone calls to book the delivery time slot with you. And up to three attempts to deliver before your order will be cancelled.
